Live Queue • Smart ETA • Less Waiting
Reception, doctors and patients see the same live queue — no paper tokens, no shouting names, no guessing the wait. Works in the browser. Set up in an afternoon.
Most clinics still run the floor on slips, a shouted name, or a WhatsApp guess. It holds — until the waiting room fills and every patient asks the same question.
Tokens go out without knowing whether a doctor is running behind. Reception becomes an information desk instead of a registration desk.
Staff walk in with the next file. The doctor looks up. Minutes leak out of every consultation.
With no honest wait estimate, people arrive early and stay put. Benches fill for no clinical reason.
Each role sees only what it needs. Every change — next patient, pause, emergency — shows up everywhere else within seconds.
Register a patient, issue a digital token, and see every doctor’s live queue from one desk.
Call the next patient from the room. Pause for a break or an emergency. Patients see the delay instead of silence.
Track token and wait from a phone. No app store download. Step out of the crowd until it is actually time.
Add doctors and reception staff, reset PINs, and see who was seen — without standing on the floor.
This is a shared sandbox hospital. Anyone on the internet can use it, so treat it as throwaway data. Do not enter a real patient’s name.
Sandbox gets messy. If doctors vanish or PINs change, write to us — we reset it. This is not a customer hospital.
No invented hospital logos. This is the operational difference a medical superintendent can evaluate on a demo call.
| On the floor | Paper token / shouting | Smart Queue |
|---|---|---|
| Who is being seen | A slip, a whiteboard, or whoever is nearest the door | Same live token on reception, doctor and patient screens |
| Wait time | “Five minutes” said all morning | Estimate updates as the doctor moves the queue |
| Emergency case | Staff argue, list is rewritten, other patients get angry | Priority bump — positions behind stay intact |
| Doctor on break | Queue silently freezes. Patients assume neglect | Pause is visible. The wait estimate tells the truth |
| IT lift | None — and that is why it survives | Browser only. No install. No HIS rip-and-replace required to start |
A token move on the doctor screen is on the patient’s phone in seconds.
Bring a critical patient forward without resetting everyone else.
Each doctor and department runs an independent live list under one hospital account.
Reception PCs, doctor tablets and patient phones — a link is enough.
Lunch, procedure, emergency — patients see a delay notice instead of a dead board.
Reception and doctor screens are locked by a hospital PIN verified on the server.
Designed so a manager and one receptionist can do this without an IT vendor on site.
You receive a hospital code and separate PINs for reception, doctors and the manager.
Manager adds each doctor. Every name gets its own live queue from that moment.
Reception registers one patient. The doctor screen and patient link update immediately.
We do not put other hospitals’ logos on this page. We also do not mix hospitals’ data. Isolation is enforced in the database, not only in the interface.
Patients, doctors and tokens for Hospital A cannot be read as Hospital B — including by accident in a shared login mistake.
Reception, doctor, manager and patient each receive only the surface their job requires.
Staff PINs are verified on the server. They are not stored as a sticky note inside the browser app.
Every session runs over HTTPS. Data is encrypted on the wire from the screen to the server.
Queue software only — not a full hospital system. GST extra. Billed monthly or annually.
₹999 / month
₹9,990 / year
One floor, a short consultant list, reception that still knows the faces.
₹1,999 / month
₹19,990 / year
Several consultants, a busier desk, and a manager who wants the week on paper.
₹3,999 / month
Scoped on a call
Multi-department floors and groups. Same product, tighter onboarding.
Prices exclude 18% GST. Annual billing is ten months. Limits are enforced on the hospital record — they are not honour-system labels.
Early OPDs still on paper tokens get setup support and a direct line — in exchange for honest floor feedback. Opening terms are confirmed on the demo. We do not publish invented client marks.
No. Smart Queue is the waiting-room layer. You can start with registration and tokens only. Integration is a later conversation, not a precondition.
Each hospital is isolated at the database layer. We store what the queue needs — identity for the token, doctor assignment, timestamps. Details are on the security page.
The product is live-cloud. A brief drop pauses live updates; reception can continue issuing on reconnection. For a floor that cannot accept that, say so on the demo — we will be direct about fit.
No. Patient view is a browser link. They sign in with the hospital code and the mobile number reception used when booking them — nothing to download.
Yes. The four product links above are the real screens. A demo walks your own OPD flow — typically 15 minutes — with no commitment.
You write to hello@smarthospitalqueue.com or WhatsApp the same team that sets you up. Early hospitals are not handed to an anonymous ticket queue.
Reception, doctor, patient, manager — about 15 minutes. Bring the person who owns the waiting room, not only IT.
Tell us the size of the OPD. We reply with a demo slot — not an automated brochure drip.
Use the live sandbox in the Product section — hospital code and manager PIN are on the page. For a walkthrough on your OPD list, send the form.
